With vehicle repairs becoming more complex, the need to develop specific repair standards is increasingly important. In this special e-book, we analyze accreditation and certification programs across the country to see how they are being adopted and the benefits they provide to repairers and other key stakeholders.
What defines an acceptable standard for collision repairs? It's a question that's often asked but one where the answer hasn't always been clear. Over the last decade there has been a push to create standardized repair procedures from both within the industry and also specific vehicle OEMs. In response to industry calls for establishing a third party to develop a standard for collision repairs, the Automotive Industries Association of Canada (AIA Canada) created and administers the Canadian Collision Industry Accreditation Program (CCIAP). The objective is to provide a benchmark standard and recognition for collision repair facilities that have made the investments in training and equipment to effectively repair the latest generation of vehicles back to pre-collision condition. In a series of articles, renowned journalist Krystyna Lagowski investigates how CCIAP and certification standards are impacting the collision repair industry as well as helping dispel some myths regarding these programs and the services they actually provide.